Exclusive scoop: ford’s hidden policy on focus transmission repairs
What To Know
- The Ford Focus has been plagued by transmission issues for several years, particularly the 2012-2016 models equipped with the Powershift dual-clutch transmission (DCT).
- Ford also extended the warranty coverage for the Focus transmission to 10 years or 150,000 miles (whichever comes first) for certain model years.
- To reduce the risk of transmission problems, it is important to follow the manufacturer’s maintenance schedule and use the recommended fluids.
Transmission problems can be a major headache for any car owner. But for owners of Ford Focus models, the issue has been particularly prevalent, leading many to wonder: “Does Ford fix Focus transmission for free?” This blog post delves into the history, causes, and potential solutions for this persistent problem.
The Focus Transmission Woes
The Ford Focus has been plagued by transmission issues for several years, particularly the 2012-2016 models equipped with the Powershift dual-clutch transmission (DCT). This transmission has been known to experience a variety of problems, including:
- Shuddering or slipping during gear changes
- Hesitation or delay in shifting
- Complete transmission failure
Ford’s Response
In response to the widespread complaints, Ford issued several Technical Service Bulletins (TSBs) and extended warranties for the affected vehicles. These actions acknowledged the existence of transmission problems and provided instructions for dealerships to diagnose and repair them.
Free Repairs Under Warranty
For vehicles still under the original factory warranty, Ford has performed transmission repairs for free. This includes both labor and parts replacement. However, the warranty coverage period varies depending on the model year and mileage.
Extended Warranty Coverage
Ford also extended the warranty coverage for the Focus transmission to 10 years or 150,000 miles (whichever comes first) for certain model years. This extended warranty covers repairs even for vehicles that are no longer under the original factory warranty.
Out-of-Warranty Repairs
For vehicles that are no longer under warranty, Ford may offer financial assistance towards transmission repairs. However, the amount of assistance and the eligibility criteria vary depending on the circumstances.
Class-Action Lawsuits
The transmission issues with the Ford Focus have led to several class-action lawsuits against the automaker. These lawsuits allege that Ford knew about the defects in the transmission but failed to adequately address them.
Potential Solutions
While Ford has provided some remedies for the transmission problems, some owners have reported continued issues. Potential solutions for out-of-warranty vehicles include:
- Contacting Ford customer service and requesting financial assistance
- Seeking independent repairs from a qualified mechanic
- Replacing the transmission with a rebuilt or used unit
Prevention and Maintenance
To reduce the risk of transmission problems, it is important to follow the manufacturer’s maintenance schedule and use the recommended fluids. Regular transmission fluid changes and filter replacements can help extend the life of the transmission.
Recommendations
The answer to the question “Does Ford fix Focus transmission for free?” is not a straightforward yes or no. Ford has provided free repairs under warranty and extended warranty coverage, but out-of-warranty repairs may require financial assistance or independent repairs. Owners of affected vehicles should contact Ford customer service to determine their eligibility for assistance. By understanding the causes and potential solutions, car owners can make informed decisions about their Focus transmission repairs.
Frequently Asked Questions
Q: What are the symptoms of a faulty Focus transmission?
A: Shuddering or slipping during gear changes, hesitation or delay in shifting, and complete transmission failure.
Q: What model years and trims of the Focus are affected by transmission problems?
A: Primarily the 2012-2016 models equipped with the Powershift DCT.
Q: How long is the extended warranty coverage for the Focus transmission?
A: 10 years or 150,000 miles (whichever comes first), for certain model years.
Q: Can I get free transmission repairs if my Focus is out of warranty?
A: Ford may offer financial assistance towards repairs, but the amount and eligibility criteria vary.
Q: What are some potential solutions for out-of-warranty transmission repairs?
A: Contacting Ford customer service, seeking independent repairs, or replacing the transmission.
Q: How can I prevent transmission problems in my Focus?
A: Follow the manufacturer’s maintenance schedule, use recommended fluids, and change the transmission fluid and filter regularly.
